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# How to activate the form and where the button appears

This article explains how to turn the form on and off, where it appears in your store, and how to change the panel language.

## Turn the form on or off

1. In your Tiendanube admin, go to **Apps → Releasit COD Form**.
2. In the **Dashboard**, use the **App status** switch ("Turn the form on or off across your whole store").

When the switch is off, the button disappears from your whole store immediately. Your configuration is kept.

![Dashboard with the App status switch](https://ic.autopilotapp.com/images/ap-releasit/tn-help-en-S03-panel.png)

## Where the button appears

In **Settings → Visibility** you choose where the form shows:

- **Off**: the form does not appear on any page.
- **Cart only**
- **Product pages only**
- **Cart and product pages**

![Settings → Visibility](https://ic.autopilotapp.com/images/ap-releasit/tn-help-en-S04-configuracion.png)

On the product page, the form has two modes, which you choose in **Form Designer**:

- **Popup**: a button appears below **Add to cart**. When the customer clicks it, the form opens in a window over the page.
- **Embedded**: the full form is shown on the product page, with no button in between.

![product page with the cash-on-delivery button](https://ic.autopilotapp.com/images/ap-releasit/tn-help-es-S08-producto-boton.png)

![popup form open](https://ic.autopilotapp.com/images/ap-releasit/tn-help-es-S09-formulario.png)

The form adapts to your theme. It uses the color and text you set in the designer, and it keeps your store's typography.

## The form respects quantity and variant

If the customer selects a variant (size, color) or changes the quantity on the product page before opening the form, the form uses that variant and that quantity.

## Other options in Settings

- **Order on product page**: choose **Product only** or **Product + Cart**, depending on whether an order from the product page includes only that product or also what the customer has in the cart.
- **Thank you page**: choose what the customer sees after submitting the order: **Custom page**, **Button to a URL** or **Button to WhatsApp**.

Every form order appears in **Sales** as a pending cash-on-delivery order. Read [Where to find form orders in your Tiendanube admin](https://help.releas.it/en/article/where-to-find-form-orders-in-your-tiendanube-admin-1kqms7x/).

## Change the panel language

At the top left of the app there is a **Language** selector: Spanish, Portuguese or English. It changes only the language of the app panel. The texts your customers see in the form are edited in the designer.

![language selector](https://ic.autopilotapp.com/images/ap-releasit/tn-help-en-S05-idioma.png)

## The button does not appear

Check in this order:

1. The **App status** switch in the **Dashboard** is on.
2. **Settings → Visibility** is not set to **Off**.
3. You are looking at a page you chose in **Visibility** (a **product page** or the **cart**), not the home page or a category.
4. Reload the page without cache (Ctrl + Shift + R or Cmd + Shift + R).
5. If the button takes a moment to appear, wait a few seconds and reload the page.

If it still does not appear, read [Common problems](https://help.releas.it/en/article/common-problems-1vib4un/) or write to us.

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Need help? Write to support+tienda@releas.it.