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# How to Add a New Form Version

The Multiple Form Versions feature allows you to create and manage several form designs at once. This makes it easy to experiment, optimize, and switch between versions without losing previous configurations. You can also tie different products or collections to different form versions, ensuring that each item in your store displays the form that best fits it.

*NOTE: This feature is only available on the new version of the app.*

${youtube}[Youtube Tutorial](71FRwskhLpQ)
### Step 1: Access the Form Versions
* Open the app and go to the **Form Designer** section.
![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1n2bwuc.png =800x473)
* In the **top-right corner **you will see a list of all your available versions, including the **Default** form.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_q9egvz.png =800x470)
### Step 2: Create a New Version
* To create a new form click on **New Version**.
![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1k2924c.png =400x229)
* In the setup window you can :
1. **Name** your new form version.
2. (Optional) **Copy version from** an existing one to duplicate settings.
3. Select visibility rules for **Products**: All products, Specific products or None
4. Select visibility rules for **Collections**: All collections, Specific collections or None

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1b3alog.png =800x462)
### Step 3: Personalize your New Form as you like.
Each form version can be:
* **Edited** – Change its fields, layout, and settings.
* **Renamed** – Update the version name.
* **Deleted** – Remove it (note: the **Default** version cannot be deleted).
* **Set as Default Form **– **__IMPORTANT__**: When you do this, the chosen version, for example one called “test,” will be promoted to become the default form. This means it will always be shown when no other version rules match. The current default will not be lost. Instead, it will automatically be renamed and saved as a regular version with the name “test (Old),” keeping the same visibility rules it had before. The new default will have no restrictions and act as the universal fallback. All form content, styling, and fields from both versions will be fully preserved.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1m6uc0e.png =800x550)
### Step 4: Save and Test
After creating or editing a version, click **Save** to apply your changes. Then, visit your store to check how the correct version displays based on the rules you set. If necessary, return to the Form Designer to make adjustments.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1vy86rh.png =800x454)
## ${color}[#000000](Frequently asked questions)

**1. What functionalities are covered by the new Multiple Form Versions feature?**
The update introduces the ability to:
* Create and manage multiple form designs at once.
* Tie different products or collections to different forms.
* Switch between versions without losing past configurations.
* Always rely on a Default form when no rules match.

**2. What happens if a product doesn’t match any version rules?**
If no product or collection rules apply, the **Default form** is automatically displayed.

**3. Can I change which form is the Default?**
Yes. You can promote any version to become the new Default.
When you do this, the chosen version becomes the fallback for all unmatched cases, and the previous default is renamed and saved as a regular version with the same visibility rules.

**4. Will I lose my existing forms if I create or promote a new version?**
No. All versions are preserved.
When a version is promoted as the new Default, the old default is kept with the name “(Old)” so no design or configuration is lost.

**5. Can I create unlimited form versions?**
No you can create up to 5 different versions. Each version can be customized independently.