> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.releas.it/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Automatically Validate Pincodes Entered by Customers in Releasit (India)

In the article, you will find a complete guide with step-by-step instructions for both the Legacy Version and the New Version of the form, so that you can follow the directions according to the type of implementation you are using: 

[**New Version of the form **](#1-new-version-of-the-form)
[**Legacy Version of the Form**](#1-legacy-version-of-the-form)
---
# New Version of the form 
For businesses operating in India, ensuring that customers enter a valid pincode at checkout is essential for accurate shipping and delivery. Releasit COD Form & Upsells offers an automatic pincode validation feature, which prevents customers from completing their order if they enter a non-existent pincode.

This guide will walk you through how to enable automatic pincode validation in the Releasit form.

### Why Enable Pincode Validation?

* Prevents customers from entering incorrect or non-serviceable pincodes.
* Reduces delivery failures and return-to-origin (RTO) rates.
* Ensures a smoother fulfillment process by validating addresses before order completion.

### Step 1: Open the Releasit Form Designer

1. Log in to your **Shopify Admin** Panel.
2. Open the **Releasit** app.
3. Go to the **Form Designer** page.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_qkdtwd.png =800x492)
### Step 2: Edit the Pincode Field

1. Locate the **Pincode** field in your form.
2. Click on the **pencil (✏️) icon** to edit its settings.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_5fz431.png =800x521)
### Step 3: Enable Automatic Pincode Validation

1. Find the option "Automatically check Pincode validity with API."
2. Toggle it ON to activate real-time pincode validation.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_193evmu.png =230x433)


###### What this does:

* When a customer enters a pincode, Releasit will check its validity automatically.
* If the pincode does not exist, the customer will not be able to proceed with the order.

### Step 4: Save Changes & Test the Form

1. Click **Save** to apply the new settings.
2. Open your checkout form and enter a test pincode to verify that invalid pincodes are blocked. 

*Done! Your form will now validate pincodes automatically before allowing customers to place an order.*

### Need Help?

If you have any questions or need assistance, feel free to contact Releasit support from the app.

---

# Legacy Version of the Form
For businesses operating in India, ensuring that customers enter a valid pincode at checkout is essential for accurate shipping and delivery. Releasit COD Form & Upsells offers an automatic pincode validation feature, which prevents customers from completing their order if they enter a non-existent pincode.

This guide will walk you through how to enable automatic pincode validation in the Releasit form.

### Why Enable Pincode Validation?

* Prevents customers from entering incorrect or non-serviceable pincodes.
* Reduces delivery failures and return-to-origin (RTO) rates.
* Ensures a smoother fulfillment process by validating addresses before order completion.

### Step 1: Open the Releasit Form Designer

1. Log in to your **Shopify Admin** Panel.
2. Open the **Releasit** app.
3. Go to the **Form Designer** page.
![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1eph4kx.png =800x430)
### Step 2: Edit the Pincode Field

1. Locate the **Pincode** field in your form.
2. Click on the **pencil (✏️) icon** to edit its settings.
![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_vl28ec.png =420x655)

### Step 3: Enable Automatic Pincode Validation

1. Find the option "Automatically check Pincode validity with API."
2. Toggle it ON to activate real-time pincode validation.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_193evmu.png =420x791)
###### What this does:

* When a customer enters a pincode, Releasit will check its validity automatically.
* If the pincode does not exist, the customer will not be able to proceed with the order.

### Step 4: Save Changes & Test the Form

1. Click **Save** to apply the new settings.
2. Open your checkout form and enter a test pincode to verify that invalid pincodes are blocked. 

*Done! Your form will now validate pincodes automatically before allowing customers to place an order.*

### Need Help?

If you have any questions or need assistance, feel free to contact Releasit support from the app