Articles on: Order Management & Fraud Prevention

How to Edit an Order from Releasit in Shopify

If you need to make changes to an order processed through Releasit, Shopify does not allow direct modifications to existing orders. However, you can edit an order by duplicating it, making the necessary changes, and converting it into a new order.

This guide will walk you through the steps to edit an order in Shopify while ensuring accuracy in your records.

Step 1: Duplicate the Order in Shopify



Open Shopify Admin Panel.
Navigate to Orders and locate the order you want to modify.
Click on Duplicate Order to create a copy of the existing order as a draft.






Note: The duplicated order will appear as a Draft Order in Shopify.



Step 2: Make the Necessary Edits



Open the Draft Order that was just created.
Modify any details, including:
Product quantity or variant
Customer details
Discounts or shipping rates






Tip: Double-check the modifications before proceeding to the next step.



Step 3: Convert the Draft Order into a Regular Order



Once the edits are complete, click on Mark as Paid or Send Invoice to confirm the new order.
This action will convert the draft order into a regular order in Shopify.






Important: The customer will receive order confirmation based on your Shopify notification settings.



Step 4: Delete the Original Order



Return to the Orders section in Shopify.
Locate the original order that was duplicated.
Click Delete to remove it from your order list.






Note: Deleting the original order ensures that your records remain accurate and that the correct order details are processed.



Step 5: Verify the Updated Order



Go to the Orders section in Shopify.
Open the newly modified order to ensure all details are correct.
If necessary, update the order status, fulfillment, or payment information.



Why Duplicate and Edit Orders in Shopify?



Shopify does not allow direct modifications to existing orders.
Ensures customers receive accurate invoices and order confirmations.
Prevents errors in order processing and inventory tracking.



Need Help?



If you have any questions or need assistance, feel free to contact support from the app.

Updated on: 20/03/2025

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