> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.releas.it/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Enable Partial Payment Integration (COD Form + COD Fee & Partial Pay)

Releasit now allows you to connect **COD Form** with **Releasit COD Fee & Partial Pay** so that customers can pay a deposit before completing checkout.
When enabled, the **Partial Payment popup** will appear when customers click the Shopify Checkout (Prepaid) button inside your COD Form.
Follow this guide to enable and configure the integration.

${youtube}[](DkWJL0LO8KQ)
## ${color}[#000000](Step 1 – Open Releasit COD Fee & Partial Pay)

* First, open the **Releasit COD Fee & Partial Pay** app.
* Go to the **Partial Payment** section.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1ncypp9.png =600x328)

## ${color}[#000000](Step 2 – Make Sure to Enable the App Embed in Your Theme)

Inside your store configuration:
* Open **Theme Customization**
* Enable the **App Embed** for *Releasit COD Fee & Partial Pay*

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1mfytue.png =600x342)

This step is required for the popup to work properly.
* After that, make sure to turn ON the **Partial Payment toggle button** inside the app.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_ef6h4r.png =600x324)
## ${color}[#000000](Step 3 – Open Releasit COD Form)

* Now open **Releasit COD Form & Upsells**.
* Go to:**&#160;Fraud Prevention → General**

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_13l7vey.png =800x467)
* ✅ **Enable Partial Payment integration with Releasit COD Fee**

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_n5oc9j.png =800x360)
## ${color}[#000000](Step 4 – Check the Integration Status Message)
After enabling the integration, you will see a status message:

🟢 **Green message** → Shopify Checkout (Prepaid) button is visible and integration is ready.
🔴 **Red message** → Shopify Checkout (Prepaid) button is not visible in your form.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1fxs583.png =800x362)
## ${color}[#000000](Step 5 – Add the Shopify Checkout Button (If Needed))
If you see a red message:
1. Go to **Form Designer**
2. Add the **Shopify Checkout / Prepaid button**

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1oi71w8.png =600x354)
3. Save your changes

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_uo8b6j.png =600x502)
* Return to **Fraud Prevention** and confirm the message turns green.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_pnfb77.png =800x345)
### Step 6 – (Optional) Hide the Cash on Delivery Button
If you prefer that your customers only see the payment options through the Partial Payment popup, without the ability to directly select cash on delivery, you can hide the Cash on Delivery button from your form.
To do this:
* Go to **Form Designer** inside Releasit COD Form
* There you will find the **Cash on Delivery** button
* Simply hide it or remove it from your form
* Save your changes

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_qh6ip3.png =600x448)

That's it — your customers will now only see the payment options configured in your Partial Payment integration.
# Frequently Asked Questions

###### 1. Do I need both apps installed?
Yes. You must have:
* Releasit COD Form
* Releasit COD Fee & Partial Pay
Both apps must be properly configured.

###### 2. What happens if the Fee app is not installed?
The Shopify Checkout button will work normally and redirect directly to checkout without showing the Partial Payment popup.

###### 3. Why do I see a red message in the integration section?
This means the **Shopify Checkout (Prepaid) button is not added or not visible** in your form.
Go to **Form Designer** and add the button.

###### 4. Will this affect my normal COD orders?
No.
If the integration is disabled, your checkout works exactly as before.

###### 5. Can I turn this feature off?
Yes.
You can disable the integration anytime from:
**Settings & Integrations → General**

###### Need Help?
If you have any questions or issues setting up Partial Payments, feel free to contact our support team — we’re happy to help! 🚀