If you're using Releasit to apply a Cash on Delivery (COD) fee on your Shopify store, percentage-based discount codes that apply to all products might also reduce the COD fee. To prevent this, you can configure Shopify to exclude the COD fee from percentage discounts by following the steps in this guide.

This method uses Shopify's collections and discount targeting to ensure that percentage discounts are applied only to specific products, excluding the additional fee item used for COD.

Step-by-Step Guide

Step 1: Create a New Collection

In your Shopify admin, go to Products > Collections

Click on Create collection

Step 2: Configure the Collection Settings

Under Collection type, select Automated

Uncheck the option Online store under Sales channels so the collection is not publicly visible

Step 3: Set the Collection Conditions

Use the following condition to include only products where Title is not equal to your fee product name (e.g., “COD Fee”):






This ensures the fee product is excluded from this collection.

Step 4: Save the Collection

Click Save to create the collection.

Step 5: Update Your Discount Codes

To ensure discount codes don’t apply to your fee:

Delete any existing percentage discount codes that are applied to “All products”

You can keep other types of discounts

Step 6: Create New Percentage Discount Codes (with Conditions)

Go to Discounts in Shopify and create a new Amount off products discount

Set it as a percentage discount

Under Applies to, select the collection you just created (which excludes the fee product)

Save the new discount

Final Notes

By applying this method, your percentage discounts will no longer reduce the additional COD fee. This ensures you maintain your intended fee structure while still offering promotional discounts.

If you have any questions or need help with this setup, feel free to contact Releasit support from within the app.

Updated on: 01/04/2025