Articles on: Order Management & Fraud Prevention

How to Set Up Shipping Rates in the App

Setting up shipping rates allows you to define the delivery costs based on specific conditions such as location, order value, or product weight. This guide explains how to configure shipping rates in the app and apply conditions if needed.

Step 1: Navigate to the Shipping Rates Section



Open the app.
Go to the Form Designer page.
Click on the Shipping Rates section.
Click on " Add Rate" to create a new shipping rate.



Step 2: Configure the Shipping Rate



After clicking " Add Rate," you can define the parameters for the shipping cost.

Fixed Rate – Set a standard shipping fee that applies to all orders.
Free Shipping – Offer free delivery under specific conditions.
Custom Pricing – Define different rates based on order value, weight, or location.

Step 3: Apply Conditions to Shipping Rates (Optional)



If you need to set conditions for when a specific shipping rate applies, you can do so in the Conditions section.



Available Conditions:


Order Value – Apply different shipping rates based on the total price of the order.
Product Weight – Set rates depending on the weight of items in the cart.
Location – Charge different rates for domestic and international orders.

These conditions allow for more accurate pricing based on your shipping requirements.

Step 4: Save and Test Your Shipping Rates



Click Save to apply the shipping rate changes.
Place a test order to verify that the correct rate appears based on the set conditions.
Adjust the settings if needed.

Need Assistance?



If you have any questions about setting up Shipping Rates, contact support for help.

Updated on: 19/03/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!