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# How to uninstall and reinstall an app in Shopify

# How to uninstall and reinstall an app in Shopify

Sometimes a fresh install resolves unexpected behavior. This guide walks you through removing an app from your store and reinstalling it from Shopify Admin.

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### Step 1: Open the uninstall option

Go to the app's main page in Shopify Admin. Click the three-dot menu (**⋯**) in the top-right corner, then select **Uninstall**.

![Three-dot menu showing the Uninstall option on the app page](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_zlc7pn.png)

### Step 2: Confirm the uninstall

Click the red **Uninstall app** button so the app is fully removed from your store.

![Confirmation dialog with the red Uninstall app button](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_1e3d8x9.png)

### Step 3: Find the app in your uninstalled list

In Shopify Admin, go to **Apps** and open the list of uninstalled apps. Locate the app you want to reinstall and click its three-dot menu (**⋯**).

![Uninstalled apps list with the three-dot menu highlighted](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_piy50v.png)

### Step 4: Reinstall the app

Click **Install app** and follow the on-screen instructions to complete installation. The app will be active on your store again once the process finishes.

![Install app option in the three-dot menu](https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/image_whfne0.png)

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**Need more help?** If you have questions about uninstalling or reinstalling an app, contact our support team from the app.