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> Use this file to discover available pages before exploring further.
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# Where to find form orders in your Tiendanube admin

Every time a customer submits the form, Releasit creates the order directly in your Tiendanube admin. You do not have to copy anything by hand.

## What happens when the customer submits the form

1. The customer completes the form and clicks **Complete order**.
2. Releasit checks the product, variant and quantity against your store.
3. Releasit creates the order in Tiendanube with the customer's data.
4. The customer sees a confirmation message.

## Orders in Sales

The order appears in **Sales** in your Tiendanube admin, with payment **Pending** and the payment method **A convenir** (to be agreed) until you collect on delivery. The order notes show **Pedido creado por COD Form**.

![Sales list with a form order](https://ic.autopilotapp.com/images/ap-releasit/tn-help-es-S12-ventas.png)

In the order detail you find:

- Customer data: name, phone, address.
- Product, variant and quantity.
- The order note, in the **Tus notas** (your notes) section.

![order detail](https://ic.autopilotapp.com/images/ap-releasit/tn-help-es-S13-detalle-pedido.png)

## Test the form

1. Open a product page in your store and fill in the form as if you were a customer.
2. Check that the order reaches **Sales** with all its details.
3. Cancel the order so it does not count as a real sale.

## The order does not appear

1. Check the date filter in Sales.
2. Open the app **Dashboard**: if the order is there but not in Tiendanube, write to us with the date and time of the order.

## How orders count toward your plan

Every order created by the form adds to your plan's monthly amount. Read [Plans, limits and billing on Tiendanube](https://help.releas.it/en/article/plans-limits-and-billing-on-tiendanube-ihd824/).

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Need help? Write to support+tienda@releas.it.