Why the App May Still Appear on Your Store After Uninstalling It
If you've recently uninstalled the Releasit COD Form & Upsells app and you're still seeing parts of the app (such as buttons or forms) on your store, this is usually due to Shopify's caching system.
When you uninstall the app, Shopify automatically removes the app’s code from your store. However, this removal doesn’t always happen instantly. Shopify’s internal cache may take some time to refresh.
Delay Time: It can take between 5 to 10 minutes for Shopify to fully clear cached files.
No Manual Action Needed: In most cases, you don’t need to manually remove anything. The app code will be removed automatically once Shopify finishes processing.
If it’s been more than 10 minutes and you’re still seeing elements of the app on your storefront:
Try refreshing your browser or checking in a private/incognito window.
Clear your browser cache.
If the issue continues, contact us directly so we can check if anything is still active.
Feel free to reach out to us through the app if you have any questions or need help!
What Happens When You Uninstall
When you uninstall the app, Shopify automatically removes the app’s code from your store. However, this removal doesn’t always happen instantly. Shopify’s internal cache may take some time to refresh.
What to Expect
Delay Time: It can take between 5 to 10 minutes for Shopify to fully clear cached files.
No Manual Action Needed: In most cases, you don’t need to manually remove anything. The app code will be removed automatically once Shopify finishes processing.
Still Seeing the App?
If it’s been more than 10 minutes and you’re still seeing elements of the app on your storefront:
Try refreshing your browser or checking in a private/incognito window.
Clear your browser cache.
If the issue continues, contact us directly so we can check if anything is still active.
Feel free to reach out to us through the app if you have any questions or need help!
Updated on: 24/03/2025
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