Articles on: Order Management & Fraud Prevention

How to Automatically Validate Pincodes Entered by Customers in Releasit (India)

For businesses operating in India, ensuring that customers enter a valid pincode at checkout is essential for accurate shipping and delivery. Releasit COD Form & Upsells offers an automatic pincode validation feature, which prevents customers from completing their order if they enter a non-existent pincode.

This guide will walk you through how to enable automatic pincode validation in the Releasit form.



Why Enable Pincode Validation?



Prevents customers from entering incorrect or non-serviceable pincodes.
Reduces delivery failures and return-to-origin (RTO) rates.
Ensures a smoother fulfillment process by validating addresses before order completion.



Step 1: Open the Releasit Form Designer



Log in to your Shopify Admin Panel.
Open the Releasit app.
Go to the Form Designer page.






Step 2: Edit the Pincode Field



Locate the Pincode field in your form.
Click on the pencil (✏️) icon to edit its settings.






Step 3: Enable Automatic Pincode Validation



Find the option "Automatically check Pincode validity with API."
Toggle it ON to activate real-time pincode validation.






What this does:


When a customer enters a pincode, Releasit will check its validity automatically.
If the pincode does not exist, the customer will not be able to proceed with the order.



Step 4: Save Changes & Test the Form



Click Save to apply the new settings.
Open your checkout form and enter a test pincode to verify that invalid pincodes are blocked.

Done! Your form will now validate pincodes automatically before allowing customers to place an order.



Need Help?



If you have any questions or need assistance, feel free to contact Releasit support from the app.

Updated on: 20/03/2025

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