How to Block Specific IP Addresses from Placing Orders
Blocking certain IP addresses can help prevent fraudulent orders and restrict unwanted users from completing purchases on your store. This guide explains how to block IP addresses using the Fraud Prevention settings in Releasit.
Open the Releasit app.
Navigate to the Fraud Prevention section.
Click on User Blocking to manage restricted IP addresses.
Enter the IP address you want to block.
Save the changes to ensure that orders from this IP address are restricted.
Once added, users from the blocked IP addresses will not be able to place orders through the form.
Periodically review the list of blocked IPs.
Remove or update restrictions as needed to avoid blocking legitimate customers.
If you have any questions about blocking IP addresses, contact support for help.
Step 1: Access the User Blocking Settings
Open the Releasit app.
Navigate to the Fraud Prevention section.
Click on User Blocking to manage restricted IP addresses.
Step 2: Add IP Addresses to the Block List
Enter the IP address you want to block.
Save the changes to ensure that orders from this IP address are restricted.
Once added, users from the blocked IP addresses will not be able to place orders through the form.
Step 3: Verify and Adjust the Block List
Periodically review the list of blocked IPs.
Remove or update restrictions as needed to avoid blocking legitimate customers.
Need Assistance?
If you have any questions about blocking IP addresses, contact support for help.
Updated on: 19/03/2025
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