How to Block Specific Phone Numbers from Placing Orders
Blocking certain phone numbers can help prevent fraudulent orders and restrict unwanted users from placing purchases on your store. This guide explains how to block phone numbers using the Fraud Prevention settings in Releasit.
Open the Releasit app.
Navigate to the Fraud Prevention section.
Click on User Blocking to manage phone number restrictions.
Enter the phone number you want to block.
Save the changes to ensure that orders from this number are restricted.
Once added, users attempting to place an order with a blocked phone number will be prevented from completing the checkout process.
Regularly check the blocked phone numbers list.
Remove or update restrictions if necessary to avoid blocking legitimate customers.
If you have any questions about blocking phone numbers, contact support for assistance.
Step 1: Access the Phone Number Blocking Settings
Open the Releasit app.
Navigate to the Fraud Prevention section.
Click on User Blocking to manage phone number restrictions.
Step 2: Add Phone Numbers to the Block List
Enter the phone number you want to block.
Save the changes to ensure that orders from this number are restricted.
Once added, users attempting to place an order with a blocked phone number will be prevented from completing the checkout process.
Step 3: Manage and Review Blocked Numbers
Regularly check the blocked phone numbers list.
Remove or update restrictions if necessary to avoid blocking legitimate customers.
Need Help?
If you have any questions about blocking phone numbers, contact support for assistance.
Updated on: 19/03/2025
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