Articles on: Form Customization & Design

How to Customize the Thank You Page and Message After Purchase

A custom Thank You page allows you to personalize the post-purchase experience for customers. You can modify the Thank You message or redirect customers to a different page after they complete a purchase. This guide explains how to update these settings in the app.

Step 1: Access the Thank You Page Settings



Open the app.
Navigate to the Settings & Integrations page.
Click on the General section.



Step 2: Customize the Thank You Page or Message



Once inside the General settings, you can:

Modify the Thank You message – Update the text customers see after completing their order.
Set up a custom Thank You page – Redirect customers to a different page after checkout.
Add relevant information – Include additional details such as order instructions, next steps, or promotional messages.


Step 3: Save and Test the Changes



After making the necessary updates, click Save to apply the changes.
Complete a test order to verify that the correct Thank You message or page appears.
If the update does not show, check your theme settings and refresh the page.


Need Help?



If you have any questions about setting up a custom Thank You page, contact support for assistance.

Updated on: 19/03/2025

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