Articles on: Form Customization & Design

How to Customize Your COD Form in Releasit

Customizing your Cash on Delivery (COD) form ensures a better shopping experience by allowing you to adjust the fields according to your business needs. With Releasit, you can hide, edit, move, or add custom fields to personalize the form layout.

This guide will walk you through the different customization options available in the Form Designer.

Step 1: Hide or Show a Field



Open the Releasit app and navigate to the Form Designer page.
Find the field you want to hide or show.
Click on the 👁️ (eye) icon to toggle visibility.






Tip: Hiding unnecessary fields makes the form cleaner and easier for customers to complete.



Step 2: Edit a Field



Locate the field you want to edit.
Click on the ✏️ (pencil) icon to open the field settings.






You can modify:


Field label (e.g., change "Phone Number" to "Contact Number").
Placeholder text (to guide users on what to enter).
Validation rules (e.g., make a field required).



Step 3: Rearrange Fields



Use the ⬆️⬇️ (arrow) icons to move a field up or down.
Alternatively, click and drag a field to rearrange its position in the form.






Tip: Arrange fields in an order that makes sense for your customers. For example, placing "Phone Number" before "Delivery Address" improves the flow.



Step 4: Add a Custom Field



If you need additional fields, such as special instructions or a referral code, you can add them manually.

Click on "Add a custom field or text".
Select the field type you want to add (text field, dropdown, checkbox, etc.).
Customize the field settings to match your requirements.






Tip: Use custom fields to collect extra information from customers, such as delivery preferences or optional comments.



Step 5: Save and Test Your Form



After making changes, save your settings.
Open your store and test the form to ensure all modifications appear correctly.
If any adjustments are needed, return to the Form Designer and refine the settings.



Final Thoughts



Customizing your COD form allows you to:

Make the checkout process way easier by removing unnecessary fields.
Improve customer experience with clear and intuitive form layouts.
Collect additional details using custom fields.



Need Help?



If you have any questions or need assistance with form customization, feel free to contact support from the app.

Updated on: 20/03/2025

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