Articles on: Troubleshooting & Limitations

How to Disable Cash on Delivery (COD) When a Gift Card Is Included in the Order

Follow this tutorial to hide Cash on Delivery (COD) in Shopify for gift cards.


Step-by-Step Guide


Step 1: Install the Releasit Cash On Delivery App


  • To begin, make sure the Releasit Cash On Delivery Fee COD app is installed on your Shopify store. You can find it on the Shopify App Store:



Step 2: Open the "Limit COD" Page in the App


  • Once the app is installed, open it from your Shopify admin and navigate to the Limit COD section:



Step 3: Enable the Gift Card Restriction


  • In the Limit COD section, locate the option labeled "Hide cash on delivery for gift cards" and activate it:



Step 4: You're Done


  • After enabling this setting, COD will automatically be hidden from the Shopify checkout if the customer’s order includes a gift card product.


  • This helps ensure that only valid payment methods are shown for gift card purchases, which must typically be paid using prepaid methods (like credit card or PayPal).


Need Help?


  • If you need assistance with this feature or any other Releasit settings, feel free to contact our support team directly through the app. We're here to help.


Updated on: 01/04/2025

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