What to Do If My Product Appears Out of Stock

The issue is related to the fulfilment location in Shopify as Shopify changed the logic and is now checking this within fulfilment location.

It's incorrectly marking products as out of stock, even when they are available. This disrupts the cart flow and prevents the store from functioning correctly.

To make the product available, you need to assign it to a fulfilment location. When you update the inventory in the product details, it's important to also link that inventory to a specific fulfilment location.

If the location hasn't been added under Settings → Shipping and delivery → Fulfilment locations, the system won't be able to load the data properly and you'll run into an infinite loading issue.

So, make sure the location is added there first, then assign the inventory to that location in the product settings.

On desktop, it looks like this:

I recommend contacting Shopify and asking them to help you change this, as they are already familiar with the issue, unless you can do it yourself.

You can also check out our knowledge base for this issue. There you'll find a video on how to change this location --> https://help.releas.it/en/article/how-to-add-or-edit-a-fulfillment-location-on-your-shopify-store-1x9fkoj/

Updated on: 15/08/2025