Articles on: Troubleshooting & Limitations

How to Hide Cash on Delivery (COD) for Selected Countries

This guide explains how to disable Cash on Delivery (COD) for specific countries in your Shopify store using the Releasit Cash On Delivery app. This feature allows you to control where COD is available, which is useful if certain countries are not eligible for this payment method due to shipping limitations or high return rates.

Step-by-Step Instructions



Step 1: Install the Releasit Cash On Delivery App



Start by installing the Releasit Cash On Delivery COD app from the Shopify App Store.



Step 2: Open the “Limit COD” Section in the App



Once the app is installed, navigate to the Limit COD section from the main menu of the app.



Step 3: Enable the Country Restriction Option



In the Limit COD section, locate and enable the option “Hide cash on delivery for one or more countries.”




Step 4: Select the Countries to Exclude



Use the dropdown menu to select the countries where you want to disable the COD payment method. After choosing each country, click “Add country.”




Step 5: Save and Confirm



Once you’ve added the countries, COD will be automatically hidden for those locations at checkout. You can always return to this page to modify the list as needed.




Need Help?



If you need assistance or have questions about how this feature works, feel free to reach out to our support team directly from the app.

Updated on: 01/04/2025

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