How to Set Up Downsells in Releasit
Downsells allow you to offer customers a lower-priced alternative when they decline an upsell. This can help recover potential lost sales by presenting a more affordable option after a customer skips a higher-priced upsell.
Important: Downsells are only available when the COD form is set to Pop-Up mode. ****
This guide will walk you through the steps to create and configure downsells inside the Releasit Sales Booster.
Step 1: Open the Downsells Settings
- Open the Releasit app.
- Navigate to the Sales Booster page.
- Click on Upsells & Downsells.
- Select " Configure Downsells".
Step 2: Add a Downsell Offer
- Click on "Add Downsell" to create a new downsell offer.
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- Follow the configuration steps to define the product, discount, and conditions for the downsell.
Step 3: Customize the Downsell Offer
- On the left side, enter details for your Downsell Product, including:
- Product Name
- Discount (if applicable)
- Offer Message
- Use the Live Preview on the right to see how the downsell will appear to customers.
- Adjust the placement and design of the downsell prompt to fit your store’s layout.
- Click Save to finalize the offer.
Step 4: Test the Downsell on Your Store
- Go to your store and trigger an upsell offer.
- Decline the upsell and check if the downsell appears correctly.
- If the downsell does not show, verify that the COD form is in Pop-Up mode and that the offer is enabled.
Why Use Downsells?
- Recover potential lost sales by offering a lower-priced alternative.
- Give customers a second purchase option if they skip the original upsell.
- Increase average order value by encouraging additional purchases at a discounted price.
Need Help?
If you have any questions or need further assistance, feel free to contact support from the app.
Updated on: 24/03/2025
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