How to Set Up Downsells in Releasit
Downsells allow you to offer customers a lower-priced alternative when they decline an upsell. This can help recover potential lost sales by presenting a more affordable option after a customer skips a higher-priced upsell.
Important: Downsells are only available when the COD form is set to Pop-Up mode.
This guide will walk you through the steps to create and configure downsells inside the Releasit Sales Booster.
Open the Releasit app.
Navigate to the Sales Booster page.
Click on Upsells & Downsells.
Select " Configure Downsells".
Click on "Add Downsell" to create a new downsell offer.
Follow the configuration steps to define the product, discount, and conditions for the downsell.
On the left side, enter details for your Downsell Product, including:
Product Name
Discount (if applicable)
Offer Message
Use the Live Preview on the right to see how the downsell will appear to customers.
Adjust the placement and design of the downsell prompt to fit your store’s layout.
Click Save to finalize the offer.
Go to your store and trigger an upsell offer.
Decline the upsell and check if the downsell appears correctly.
If the downsell does not show, verify that the COD form is in Pop-Up mode and that the offer is enabled.
Recover potential lost sales by offering a lower-priced alternative.
Give customers a second purchase option if they skip the original upsell.
Increase average order value by encouraging additional purchases at a discounted price.
If you have any questions or need further assistance, feel free to contact support from the app.
Important: Downsells are only available when the COD form is set to Pop-Up mode.
This guide will walk you through the steps to create and configure downsells inside the Releasit Sales Booster.
Step 1: Open the Downsells Settings
Open the Releasit app.
Navigate to the Sales Booster page.
Click on Upsells & Downsells.
Select " Configure Downsells".
Step 2: Add a Downsell Offer
Click on "Add Downsell" to create a new downsell offer.
Follow the configuration steps to define the product, discount, and conditions for the downsell.
Step 3: Customize the Downsell Offer
On the left side, enter details for your Downsell Product, including:
Product Name
Discount (if applicable)
Offer Message
Use the Live Preview on the right to see how the downsell will appear to customers.
Adjust the placement and design of the downsell prompt to fit your store’s layout.
Click Save to finalize the offer.
Step 4: Test the Downsell on Your Store
Go to your store and trigger an upsell offer.
Decline the upsell and check if the downsell appears correctly.
If the downsell does not show, verify that the COD form is in Pop-Up mode and that the offer is enabled.
Why Use Downsells?
Recover potential lost sales by offering a lower-priced alternative.
Give customers a second purchase option if they skip the original upsell.
Increase average order value by encouraging additional purchases at a discounted price.
Need Help?
If you have any questions or need further assistance, feel free to contact support from the app.
Updated on: 24/03/2025
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