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Articles on:Automations & Display Rules
Enhances order processing, minimizes errors, and boosts efficiency.

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  • Getting Started & Basics
  • Form Customization & Design
  • Order Management & Fraud Prevention
  • Sales & Upsell Offers
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  • Getting Started with Cash on Delivery (COD)
  • Troubleshooting & Limitations
  • Automations & Display Rules
  • How to Remove an Active Payment Customization in Shopify to Enable Releasit Configuration
    If you're using Releasit and need to apply a payment customization but already have one active in your Shopify settings, you must first remove the existing customization. Shopify only allows one active payment customization at a time. Follow the steps below to deactivate any payment customization you’re not currently using so Releasit can apply its own configuration. ⚠️ Important: Make sure to deactivate a payment customization that you are not currently relying on. Removing an active custoSome readers
  • How to Exclude Percentage Discount Codes from Being Applied to the Additional COD Fee in Shopify
    If you're using Releasit to apply a Cash on Delivery (COD) fee on your Shopify store, percentage-based discount codes that apply to all products might also reduce the COD fee. To prevent this, you can configure Shopify to exclude the COD fee from percentage discounts by following the steps in this guide. This method uses Shopify's collections and discount targeting to ensure that percentage discounts are applied only to specific products, excluding the additional fee item used for COD. SteFew readers
  • How to Assign a SKU to the Additional COD Fee in Releasit
    If you want to track your additional Cash on Delivery (COD) fee as a product using a SKU in Shopify, this guide explains how to set it up and share the information with Releasit support so they can link it to your fee. Step-by-Step Instructions Create a New Product in Shopify Go to Shopify Admin Products Add product. This product will be used to represent the additional COD fee. (https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/c/956ccd10099b2000/imageFew readers
  • How to Exclude Percentage Discounts from the Additional COD Fee in Shopify
    If you're using percentage discount codes in your Shopify store and want to make sure that the extra Cash on Delivery (COD) fee is not discounted when those codes are applied, you can follow the steps below to configure a workaround using Shopify's discount system. This method ensures that percentage discounts only apply to products, and not to the COD fee, by linking the discount to a specific collection that excludes the fee. Step-by-Step Instructions Create a New Collection forFew readers
  • How to Remove an Active Payment Customization in Shopify to Use Releasit
    If your Shopify store already has an active payment customization, you may need to remove one to allow the Releasit app to apply its own configuration. Shopify currently allows only one active payment customization at a time. This tutorial will guide you through the process of removing an unused payment customization in your store. ⚠️ Important: Before proceeding, confirm that the customization you're removing is not critical to your store's checkout. You should only deactivate customizatiFew readers

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