First Steps
How to Activate the App on Your Theme
To ensure the app functions correctly on your store, you need to activate it on your theme. This process allows the app to integrate with your storefront and apply its features. Follow the steps below to enable the app on your theme. 🎥 Prefer a video? Watch the step-by-step tutorial: Quick Overview of the App Step 1: Open the Theme Activation Settings Open the app. Follow the Setup Guide to get the apPopularUnderstanding How Cash on Delivery (COD) Works for Your Store
Cash on Delivery (COD) is a payment method where customers pay for their order at the time of delivery instead of paying online in advance. While the Releasit COD Form & Upsells app provides a form to collect COD orders, it does not handle shipping or payment collection. This guide explains how COD works and what you need to set it up in your store. How Cash on Delivery Works Customers place an order using the COD order form in your store. You process the order and arrange deliveFew readersWhy the App May Still Appear on Your Store After Uninstalling It
If you've recently uninstalled the Releasit COD Form & Upsells app and you're still seeing parts of the app (such as buttons or forms) on your store, this is usually due to Shopify's caching system. What Happens When You Uninstall When you uninstall the app, Shopify automatically removes the app’s code from your store. However, this removal doesn’t always happen instantly. Shopify’s internal cache may take some time to refresh. What to Expect Delay Time: It can take between 5 tFew readersForm does not pull products from Cart page
If the form is not adding products from the cart or to the cart, please make sure you do the following: Open the app inside Shopify Open Settings and Integrations Open General Click on option to add all products to the Cart inside Product pages settings as shown on the screenshot Let us know if we can help with anything elseFew readersAnalytics Guide
Understanding Your Analytics Dashboard — What Every Metric Means This guide explains every stat, metric, and section in the Releasit COD Form analytics dashboard. Use it as a reference to understand what you're looking at and how to act on it. Main Metrics Upsells & Quantity Offers analytics OTP Verification analytics Cart Recovery analytics HoFew readersHow to Set Up Releasit Using the Onboarding Guide
How to Set Up Releasit Using the Onboarding Guide The onboarding guide walks you through the initial configuration of your Cash on Delivery form step by step. It appears automatically when you first install the app, and can be relaunched at any time from the app settings. How to Set Up Releasit Using the Onboarding Guide Step 1: Activate the App The first thing you need to do is activate Releasit on your Shopify theme. This only needs to be done once and takes leFew readers
Pricing & Billing
How to Change Your Billing Plan in the App
Changing your billing plan allows you to adjust your subscription based on your current business needs. This guide explains how to find the Billing Plans section in the app and update your plan. Accessing the Billing Plans Section To change your plan, follow these steps: Open the app and navigate to Settings or the Billing section, depending on your app’s layout. Click on Billing Plans to view available options. ![](https://etqrnpqvrsvemhqrt.s3.eu-west-3.amazonaws.com/173831124839Few readersRefund Policy
All refund requests are reviewed and approved at our sole discretion. A refund may be granted if one of the following conditions is met. 1. Eligible Scenarios Early cancellation with minimal usage You may request a refund within 5 days of activating your plan, provided the total orders processed did not exceed the free plan allowance. **Store closure during a billinFew readersHow App Billing Works: How to Pay for Releasit and Who Processes the Charges
When you subscribe to a paid plan for Releasit COD Form & Upsells, the payment is handled directly through Shopify. This means: You won’t be charged by Releasit directly. The cost of your plan will appear as part of your Shopify monthly invoice. This is how Shopify manages billing for all apps on its platform to ensure a centralized and secure billing experience for store owners. Where to Find the Charges You can view app charges from Releasit directly inside your ShopifyFew readers
Affiliate Community
How to Join Your Leader’s Community with Their Affiliate Code
As a merchant you have the option to join your leader’s community using an affiliate code provided by them. If you do not know your affiliate code you can find it in the installation URL link shared by your community leader for example https://releas.it/codform/AFFILIATECODE. The affiliate code is the last part of the link after the final slash: affiliatecode Video Tutorial How to Add an Affiliate Code To My Store StFew readersHow to Apply Affiliate Store Configuration from the Admin Panel
Now you can easily apply the store configuration and coverage from your affiliate directly from the app panel. This allows your store to have the same visual appearance as the one provided by your community leader or affiliate. Video Tutorial How to Apply your Affiliate’s Store Configuration and Coverage What is the Affiliate Store Configuration? This feature allows you to automatically set up your store so it looks just like your affiliate’s or community lFew readers